Vincent Dubois SAGE (UMR 7363)
Sciences Po, Le Cardo, 7 rue de l’Ecarlate CS 20024 67082 Strasbourg Cedex France
+33 (0)3 68 81 65 70 vincent.dubois@misha.fr

Accueil du site > publications > Articles et chapitres / Papers & Book Chapters > “Institutional Order, Interaction Order and Social Order : Administering (…)

“Institutional Order, Interaction Order and Social Order : Administering Welfare, Disciplining the Poor”

Interactions between agents and clients at the street-level of welfare bureaucracies have been made more strategic than ever by the shift towards workfare, responsibilization and individualization. Based on this premise, the article addresses the theoretical question of the relationship between the interaction order and the social order as discussed in Goffman’s sociology, and supports the idea that a third order, the institutional order, constitutes the link between interactions and social structures. To do so, it focuses on the bureaucratic organization of people-processing in welfare, and shows how macrosocial characteristics are involved in individual interactions which, in turn, contribute to reproducing the social structure of positions and power relations.

Voir en ligne : Politiche sociali/Social policies

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